Last updated: August 21, 2026
1. Introduction
This Privacy Policy explains how HK NIGHTOLOGY HOME LIMITED, trading as NIGHTOLOGY, collects, uses, discloses, stores, and protects personal information when you visit bynightology.com, purchase our products, communicate with us, or otherwise use our services.
For the purposes of applicable data-protection law, the controller responsible for your personal information is:
HK NIGHTOLOGY HOME LIMITED
8 Thomson Road
Office Unit B, 9/F
Wan Chai, Hong Kong
Privacy enquiries: customercare@bynightology.com
Phone: +86 159 1070 0376
Privacy enquiries: customercare@bynightology.com
Phone: 1(608)9173081
2. Personal Information We Collect
Depending on how you interact with us, we may collect:
Contact information
Your name, email address, telephone number, billing address, shipping address, and account details.
Order and transaction information
Products purchased, order history, returns, refunds, payment status, shipping information, and communications relating to your order.
Payment information
Payment-card and other payment information is processed by Shopify, Shopify Payments, or another payment provider selected at checkout. NIGHTOLOGY generally does not receive or store complete payment-card numbers.
Device and usage information
IP address, browser type, device information, operating system, pages viewed, referring URLs, approximate location, cookie identifiers, and interactions with our website and marketing communications.
Customer-service information
Messages, photographs, videos, product reviews, survey responses, and other information you choose to provide when contacting us.
Marketing preferences
Your newsletter subscription status, communication preferences, cookie choices, and advertising preferences.
3. How We Collect Information
We may collect personal information:
- Directly from you
- Automatically through cookies and similar technologies
- From Shopify and our payment providers
- From delivery, fulfillment, and tracking partners
- From analytics, advertising, and social-media providers
- From fraud-prevention and identity-verification providers
- From publicly available sources where permitted by law
4. How We Use Personal Information
We may use personal information to:
- Process payments and fulfill orders
- Arrange shipping, delivery, returns, and refunds
- Communicate about your orders
- Provide customer service
- Maintain customer accounts
- Detect and prevent fraud, misuse, and security incidents
- Operate, analyze, and improve our website
- Personalize website content and product recommendations
- Send marketing communications where permitted
- Measure advertising effectiveness
- Maintain business, tax, and accounting records
- Establish, exercise, or defend legal claims
- Comply with applicable laws and regulatory requirements
5. Legal Bases for Processing
Where applicable law requires a legal basis, we process personal information on one or more of the following grounds:
- Performance of a contract, including processing and delivering your order
- Compliance with a legal obligation
- Our legitimate interests, including operating and improving our business, preventing fraud, securing our services, and providing customer support
- Your consent, including certain marketing communications and non-essential cookies
- Establishment, exercise, or defense of legal claims
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.
6. How We Share Personal Information
We may disclose personal information to service providers that help us operate our business, including:
- Shopify, which hosts and supports our online store
- Payment processors and financial institutions
- Fulfillment facilities, warehouses, carriers, customs agents, and delivery partners
- Shipment-tracking providers, including 17TRACK
- Website-design and page-management providers, including PageFly
- Email, customer-support, and communication providers
- Analytics, advertising, and social-media providers
- Information-security and fraud-prevention providers
- Professional advisers, auditors, insurers, and legal advisers
- Government authorities where disclosure is legally required
These parties may process information only for the services they provide to us or for another purpose permitted by law.
We may also disclose information in connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction.
7. Cookies and Similar Technologies
We and our service providers use cookies, pixels, local storage, and similar technologies to:
- Operate essential website functions
- Remember your preferences and shopping cart
- Maintain security
- Understand website performance and usage
- Personalize content
- Measure and deliver advertising
Where required, we will request consent before using non-essential cookies.
You can manage cookies through the cookie-preference tool available on our website, where provided, or through your browser settings. Blocking certain cookies may affect website functionality.
Where required by applicable law, we will also recognize valid opt-out preference signals, such as Global Privacy Control.
8. Advertising and Opt-Out Rights
We do not sell personal information for money.
However, some disclosures to advertising or analytics partners may be considered “selling,” “sharing,” or targeted advertising under certain privacy laws.
Where applicable, you may opt out by using the “Your Privacy Choices” or cookie-preference link on our website, or by contacting customercare@bynightology.com.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link in the message. We may still send non-promotional communications relating to your orders, account, or customer-service requests.
9. International Transfers
NIGHTOLOGY operates internationally. Your personal information may be processed in Hong Kong, mainland China, the United States, Canada, Japan, South Korea, or other countries where our service providers operate.
These countries may have privacy laws different from those in your country.
Where required, we use appropriate safeguards for international transfers, such as contractual protections, adequacy mechanisms, consent, or another transfer mechanism permitted by applicable law.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods depend on factors such as:
- The duration of our relationship with you
- Order fulfillment, returns, and customer support
- Tax, accounting, customs, and recordkeeping requirements
- Fraud prevention and website security
- Dispute resolution and legal limitation periods
- Your marketing and consent preferences
When information is no longer required, we will delete, anonymize, or securely isolate it, subject to applicable law and technical limitations.
11. Data Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information.
No internet transmission or storage system can be guaranteed to be completely secure. Please use a unique password and notify us if you believe your account or personal information has been compromised.
12. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Restrict or object to certain processing
- Withdraw consent
- Request a portable copy of certain information
- Opt out of targeted advertising or certain disclosures
- Appeal a decision relating to a privacy request
- Submit a complaint to a privacy or data-protection authority
These rights may be subject to legal exceptions.
To submit a request, contact customercare@bynightology.com. We may need to verify your identity before completing the request.
You may use an authorized representative where permitted by law. We will not discriminate against you for exercising an applicable privacy right.
13. Children’s Privacy
Our website and products are not directed to children under 13, or under another minimum age established by applicable local law.
We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.
14. Third-Party Websites
Our website may link to third-party websites or services.
We are not responsible for the privacy or security practices of websites and services that we do not control. We recommend reviewing their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices, services, technologies, or legal obligations.
The revised policy will be posted on this page with an updated date. Where required by law, we will provide additional notice or request consent.
16. Contact Us
For questions, requests, or complaints concerning privacy, contact:
HK NIGHTOLOGY HOME LIMITED
8 Thomson Road
Office Unit B, 9/F
Wan Chai, Hong Kong
Email: customercare@bynightology.com
Phone: 1(608)9173081